It was by chance that we discovered our latest internal theft case. We had just received a shipment of a particular new product. A few days later, we were out of stock on that item, but we didn’t see the sales we should have on it.

After beginning to review the journal tape, we noticed that at the end of the day there had been several voided cash transactions. Many of which had involved this new item. When we started to suspect internal theft, we began to review journal tapes from other days.

We noticed a pattern. A particular closing manager would have several cash transactions voided out just before store closing. Some of the transactions were ones that had occurred earlier in the day before she even got to work.

We watched video from the cash office during her closing shifts and discovered that she would take money out of the tills and put it in her purse.

She admitted that she would search the journal tapes for cash transactions and then post void them out. She would take that dollar amount in cash for herself-, which is why there wasn’t a cash shortage. Because the customer was leaving with the merchandise the shortage came from the inventory losses.

In essence she had eliminated the sales causing the inventory to leave the store unaccounted for. Because the sales were originally paid for in cash, the transaction void caused unaccounted for cash in the register. The employee took the cash for her own thinking that she had eliminated the trail to her employee theft.

For more information on employee theft, employee theft investigation or internal theftcontact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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Fool Me Once- Internal Theft

 There is a saying: Fool me once, shame on you. Fool me twice, shame on me. I am not sure where to go with fool me a third time. In this unusual case of internal theft reported on by the Huffington Post that is exactly what happened.
A 17-year-old boy was fired from his job at a chain retailer for stealing money. Unfortunately, that wasn’t enough for this now terminated employee. The teen went to a second store in a nearby town on Black Friday. He told them he was there from a different store to help with Black Friday.
They put him at a register. He worked for about six hours and took all the cash that he made. That haul totaled about $3,000.
When the manager realized (after the fact) what happened, he notified police and the company’s corporate headquarters. Local authorities launched what would be another employee theft investigation.
Managers at a third store were unaware of what was going on when the teen when he showed up there in December. He presented himself as a general manager and said he needed to run some audits on some of the registers and on the store.
He was even able to convince one of the store’s managers to take him into the cash room. While in the cash room, the manager was called to assist another employee.
It was during that time that the teen stuffed his pants with around $36,000.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

There is a saying: Fool me once, shame on you. Fool me twice, shame on me. I am not sure where to go with fool me a third time. In this unusual case of internal theft reported on by the Huffington Post that is exactly what happened.

A 17-year-old boy was fired from his job at a chain retailer for stealing money. Unfortunately, that wasn’t enough for this now terminated employee. The teen went to a second store in a nearby town on Black Friday.

He told them he was there from a different store to help with Black Friday. They put him at a register. He worked for about six hours and took all the cash that he made. That haul totaled about $3,000.

When the manager realized (after the fact) what happened, he notified police and the company’s corporate headquarters. Local authorities launched what would be another employee theft investigation.

Managers at a third store were unaware of what was going on when the teen when he showed up there in December. He presented himself as a general manager and said he needed to run some audits on some of the registers and on the store.

He was even able to convince one of the store’s managers to take him into the cash room. While in the cash room, the manager was called to assist another employee.

It was during that time that the teen stuffed his pants with around $36,000.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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Not Just The Company Profits- Employee Theft Investigation

For some employees, employee theft is limited to the company profits and assets. Since one of the biggest reasons an employee steals is because they feel the company owes them something, the company is the sole target of this “compensation”.
For a select few, employee theft is more about the act of stealing and the wants behind it. This can unfortunately degrade quickly past the point of just stealing from the company to stealing from fellow employees.
These employee theft investigations are harder to work, because there is a different pressure to solve the case.
When an employee has their personal possessions taken, it is more than just that possession that is taken. An employee takes the losses personally. They feel victimized and they feel let down and betrayed. An employee comes to work with an overall assumption that when they leave their belongings (coats, purses, cell phones) in a designated employee area, their belongings are protected and safe.
When something is stolen, they no longer feel that they are safe and that their employers are to blame for not maintaining that safety. The employees then take it upon themselves to protect their things.
This leads to broken trust and broken policies. Since the employee no longer trusts you, they will begin to stash their bags behind the POS where they can keep an eye on it, or take their cell phone on the floor.
Now you are faced with the employee theft investigation, broken policies, and you are a short leap away from other employees seeing what is going on and they too will begin to make up their own rules of governance.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

For some employees, employee theft is limited to the company profits and assets. Since one of the biggest reasons an employee steals is because they feel the company owes them something, the company is the sole target of this “compensation”.

For a select few, employee theft is more about the act of stealing and the wants behind it. This can unfortunately degrade quickly past the point of just stealing from the company to stealing from fellow employees.

These employee theft investigations are harder to work, because there is a different pressure to solve the case.

When an employee has their personal possessions taken, it is more than just that possession that is taken. An employee takes the losses personally. They feel victimized and they feel let down and betrayed. An employee comes to work with an overall assumption that when they leave their belongings (coats, purses, cell phones) in a designated employee area, their belongings are protected and safe.

When something is stolen, they no longer feel that they are safe and that their employers are to blame for not maintaining that safety. The employees then take it upon themselves to protect their things.

This leads to broken trust and broken policies. Since the employee no longer trusts you, they will begin to stash their bags behind the POS where they can keep an eye on it, or take their cell phone on the floor.

Now you are faced with the employee theft investigation, broken policies, and you are a short leap away from other employees seeing what is going on and they too will begin to make up their own rules of governance.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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A Little More Colorful- Employee Theft Investigation

One of the more common theft items for many retailers is fragrance and cosmetics. It’s not just shoplifters that employers need to be worried about too. It is the employee theft of these items that can create a bigger financial shortfall in inventory losses.
Let’s start with why these items are taken. We can begin with the price- for most major fragrance labels, even a small one-ounce bottle can fetch close to fifty dollars. Even though cosmetics can be a low price point, ask any woman how many different products they use. It can be an overwhelming amount of different items of makeup, each with a five to ten dollar price- for the moderate drugstore brands. Higher end products can increase in price exponentially depending on the designer and type of product.
Beyond the initial price, these are consumable items. They need to be replenished with regularity ranging from once a month to once every four to six months. If you have employees that regularly wear or use these beauty items, they can potentially incur hundreds to thousands of dollars worth of product in a year’s time.
From an employee theft perspective, stealing these items is a way to maintain, or enhance, a life style while decreasing out of pocket expenses. It was not uncommon for me to resolve employee theft investigations where employees sought out employment at stores that carried their preferred brand of cosmetics just so they would have unending access to them.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

One of the more common theft items for many retailers is fragrance and cosmetics. It’s not just shoplifters that employers need to be worried about too. It is the employee theft of these items that can create a bigger financial shortfall in inventory losses.

Let’s start with why these items are taken. We can begin with the price- for most major fragrance labels, even a small one-ounce bottle can fetch close to fifty dollars. Even though cosmetics can be a low price point, ask any woman how many different products they use. It can be an overwhelming amount of different items of makeup, each with a five to ten dollar price- for the moderate drugstore brands. Higher end products can increase in price exponentially depending on the designer and type of product.

Beyond the initial price, these are consumable items. They need to be replenished with regularity ranging from once a month to once every four to six months. If you have employees that regularly wear or use these beauty items, they can potentially incur hundreds to thousands of dollars worth of product in a year’s time.

From an employee theft perspective, stealing these items is a way to maintain, or enhance, a life style while decreasing out of pocket expenses. It was not uncommon for me to resolve employee theft investigations where employees sought out employment at stores that carried their preferred brand of cosmetics just so they would have unending access to them.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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One Thing Leads to Another- Employee Theft Investigation

One of the best ways I have found to do an employee theft investigation is to find the beginning of a paper trail and then start to follow it. At my company, we use merchandise credits/ store credits for returns made without a receipt.
A real customer who purchases an item, loses or throws out their receipt and later needs to return that item are given a store credit/ merchandise credit. They are generally ok with this because they will either be replacing the item they are returning, or will have other shopping they can do at our store.
From an employee theft perspective, many employees who commit a fraudulent return will then be issued a merchandise credit. There is no receipt because there was never a sale to begin with. The employee will then use the credit to purchase more items. Frequently they will use their employee discount along with this credit.
That is were the paper trail begins. We track employee purchases and can also track a merchandise credit’s history. When we see an employee with the credit but no corresponding purchase history, we know something is not right.
After starting with a single merchandise credit, we can find that it will lead up to other merchandise credits that the employee uses. From there, the employee theft investigation doesn’t take long before we can figure out the pattern of what this employee is doing and how they are causing losses to our store.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

One of the best ways I have found to do an employee theft investigation is to find the beginning of a paper trail and then start to follow it. At my company, we use merchandise credits/ store credits for returns made without a receipt.

A real customer who purchases an item, loses or throws out their receipt and later needs to return that item are given a store credit/ merchandise credit. They are generally ok with this because they will either be replacing the item they are returning, or will have other shopping they can do at our store.

From an employee theft perspective, many employees who commit a fraudulent return will then be issued a merchandise credit. There is no receipt because there was never a sale to begin with. The employee will then use the credit to purchase more items. Frequently they will use their employee discount along with this credit.

That is were the paper trail begins. We track employee purchases and can also track a merchandise credit’s history. When we see an employee with the credit but no corresponding purchase history, we know something is not right.

After starting with a single merchandise credit, we can find that it will lead up to other merchandise credits that the employee uses. From there, the employee theft investigation doesn’t take long before we can figure out the pattern of what this employee is doing and how they are causing losses to our store.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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And a Bag of Chips – Employee Theft

The most recent employee theft investigation we conducted started out with a missing bag of chips.

We saw an employee eating a bag of chips and wondered if she had paid for it. When we reviewed the journal transactions, we saw that she did in fact ring up the bag of chips. However, she had paid for those chips with a store credit.

It was then that we suspected this might be an employee theft case.

This particular store credit was issued about fifteen minutes before the employee paid for her snack. When we went back and reviewed the refund that generated the store credit, we discovered that the employee had created a fraudulent refund.

She rang up an item that was sitting close to the register for the return. It was not her item to refund, nor did a customer initiate it. We knew right then that the employee theft was not from the chips, but from a fake refund transaction conducted by the employee.

We questioned the employee about the transaction and she admitted that she needed the money to buy food for her and her son. It was a very sad situation that she was in. Unfortunately, her pride kept her from asking for help. She decided that her only option was to steal to make ends meet.

While the theft was inexcusable, we were able to get the employee to some places that could help her and her son out until they could find better times.

For more information on employee theft, employee theft investigation or internal theftcontact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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The Million Dollar Question – Employee Theft

Why does employee theft happen? That is the million dollar question that countless management professionals and loss prevention associates have been asking for decades.

Even though during an employee theft investigation we get a chance to interview the dishonest employee, we don’t always get the answers we need. I can say that there is one justification that most dishonest employees give us. They tell us that they stole because they felt like they were owed something.

Sometimes they feel like they were slighted for a promotion. Others feel that the time and effort they put into the job is not adequately compensated. It doesn’t matter why someone always volunteers to work overtime or undesirable shifts initially. If, over time, they do not get the benefit (raise, promotion, recognition, etc.) they expected, they can end up a bitter and resentful employee.

Because that employee now feels like they were taken for granted, or advantage of, now they feel justified in righting that wrong. They often turn toward employee theft to make up for the shortfalls they perceive in their employers.

It is crucial to understand that employee theft would not happen if the employee did not have a way to justify the theft.

It really doesn’t matter if they are right or wrong. The important part is that the employees feels a need to be compensated and therefore takes it upon themselves to do just that.

For more information on employee theft, employee theft investigation or internal theftcontact us or call 1.866.914.2567 – Atlanta, Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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Birds Of A Feather – Internal Theft

As the saying goes, birds of a feather flock together. The same thing goes for internal theft. If you have an employee that is stealing they might have an accomplice in the store that is helping them out. If they found a way to steal independently, they may have shared this knowledge with their friends, to share the wealth, if you will.

When internal theft is occurring, the employee in question builds up their safe zone. If they have involved their friends, they can expand the safe zone by eliminating how many other employees they need to watch out for. The friends might be an accomplice to help them past a register, or not questioning a bag going out the door.

This other employee (who begins to steal) will also develop their own safe zone. Now you have two employees causing you losses. You are also at risk that this employee will also bring one of their work friends into the loop, starting the cycle of internal theft over again.

Are you involved with your employees on a personal level at work? If you are not, you might want to reconsider. That does not mean that you need to be going to BBQs at each other’s houses. It just means you should have an awareness of what is going on in their lives. Does anyone have any financial troubles? Who do they hang out with at work? Do they hang out with those same people outside of work?

When you know more about these situations, you can keep a closer eye out for who might be the subject of your next employee theft investigation.

For more information on employee theft, employee theft investigation or internal theftcontact us or call 1.866.914.2567 – Atlanta Georgia

Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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A Little Help From My Friends- Employee Theft Investigation

Employee theft is not always about just one employee working alone, as we might be prone to suspecting. All too often we find after we start digging into an employee theft investigation that there are multiple employees that work together to commit their crimes. Sometimes it is even an employee working with a vendor.
It is not uncommon for an employee who is in charge of receiving merchandise deliveries to be approached by the vendor to steal product. A common scheme is for the vendor to work with an employee. When the vendor show up with a merchandise delivery, the employee does not verify that all of the merchandise comes off the truck and enters the store.  That creates an overage on this vendor’s delivery truck, and leaves you with an inventory shortage.
From there, the merchandise is sold through various channels for cash or other goods. The vendor will then give the employee a share of those profits, compensating them for their role in the employee theft.
A variation is that all of the merchandise will actually come off the truck- to appease anyone watching, or any video that might be recording. From there, the employee might stash the merchandise in a trashcan, or in a box and take it outside for the vendor to pick up.
Either way, the employee theft has occurred and it is hard to trace since the invoices have been signed off as a full receipt of product.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

Employee theft is not always about just one employee working alone, as we might be prone to suspecting. All too often we find after we start digging into an employee theft investigation that there are multiple employees that work together to commit their crimes. Sometimes it is even an employee working with a vendor.

It is not uncommon for an employee who is in charge of receiving merchandise deliveries to be approached by the vendor to steal product. A common scheme is for the vendor to work with an employee. When the vendor show up with a merchandise delivery, the employee does not verify that all of the merchandise comes off the truck and enters the store.  That creates an overage on this vendor’s delivery truck, and leaves you with an inventory shortage.

From there, the merchandise is sold through various channels for cash or other goods. The vendor will then give the employee a share of those profits, compensating them for their role in theemployee theft.

A variation is that all of the merchandise will actually come off the truck- to appease anyone watching, or any video that might be recording. From there, the employee might stash the merchandise in a trashcan, or in a box and take it outside for the vendor to pick up.

Either way, the employee theft has occurred and it is hard to trace since the invoices have been signed off as a full receipt of product.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

 

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Where Credit is Due- Internal Theft

A customer who purchases an item, loses or throws out their receipt and later needs to return that item are commonly given a store credit/ merchandise credit. Most customers are generally ok with this because they will either be replacing the item they are returning, or will have other shopping they can do at our store. Employees who complete a return without a receipt are given a store credit also. This can lead to a whole new end game for internal theft.
During an internal theft case, an employee will conduct a fraudulent return. They will be issued a store credit because a no receipt return was done. There is no receipt because there was never a sale to begin with (which is why it is a fraudulent return). The employee will then use the credit to purchase more items.
Frequently they will use their employee discount along with this credit. This can be because they don’t want the cashier to suspect anything when they make their purchase so they use their discount. It can also be out of greed. If they got the store credit for free, why not make it go even further by using the employee discount to get more merchandise even cheaper.
That is were the paper trail of the employee theft investigation begins. We track employee purchases and can also track a merchandise credit’s history. When we see an employee with the credit but no corresponding purchase history, we know something is not right.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.

A customer who purchases an item, loses or throws out their receipt and later needs to return that item are commonly given a store credit/ merchandise credit. Most customers are generally ok with this because they will either be replacing the item they are returning, or will have other shopping they can do at our store. Employees who complete a return without a receipt are given a store credit also. This can lead to a whole new end game for internal theft.

During an internal theft case, an employee will conduct a fraudulent return. They will be issued a store credit because a no receipt return was done. There is no receipt because there was never a sale to begin with (which is why it is a fraudulent return). The employee will then use the credit to purchase more items.

Frequently they will use their employee discount along with this credit. This can be because they don’t want the cashier to suspect anything when they make their purchase so they use their discount. It can also be out of greed. If they got the store credit for free, why not make it go even further by using the employee discount to get more merchandise even cheaper.

That is were the paper trail of the employee theft investigation begins. We track employee purchases and can also track a merchandise credit’s history. When we see an employee with the credit but no corresponding purchase history, we know something is not right.

For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
Visit the Loss Prevention Store to purchase CCTV Systems that can help you stop Employee Theft and Internal Theft problems and help with your Employee Theft Investigation.